Question 1

What time are you on working?

Accepted Answer

We are always on service for clients, 24 hours online.

Question 2

How do you make our business long-term and good relationship?

Accepted Answer

1. We keep good quality and competitive price to ensure our customers benefit ;

2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Question 3

Do you test all your goods before delivery?

Accepted Answer

Yes, we have 100% test before delivery.

Question 4

What is your sample policy?

Accepted Answer

We can supply the sample if we have stock, clients need pay the samples cost and express cost.

We welcome sample order to test and check quality. Mixed samples are acceptable.

Question 5

Can you produce according to the samples?

Accepted Answer

Yes, we can produce by samples or technical drawings. We can develop the molds and fixtures.

Question 6

How about your delivery time?

Accepted Answer

Usually 45-60 days. The detailed delivery time depends on the items and the quantity of your order.

Question 7

What is your terms of delivery?

Accepted Answer

FOB Qingdao. Usually by shipping or air transportation or by express.

Question 8

What is your terms of payment?

Accepted Answer

By T/T, 30% as deposit, and 70% before delivery. We'll take photos of the products and packages and show you before delivery.

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